7.5.1 Control of production and service provision

The organization shall plan and carry out production and service provision under controlled conditions. Controlled conditions shall include, as applicable,

  • the availability of information that describes the characteristics of the product
  • the availability of work instructions, as necessary
  • the use of suitable equipment
  • the availability and use of monitoring and measuring equipment
  • the implementation of monitoring and measurement
  • the implementation of product release, delivery and post-delivery activities
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